Southwest Standup
Southwest Airlines is known for its fun, slightly irreverent personality. I am tickled when the flight attendants make funny announcements. Here are a few from the flight attendant who was on fire Friday afternoon on our way to Phoenix.
(During the safety announcement)
"...and breath normally through the air mask." (heavy breathing) "Luke, I am your father." Then a dead-on impression of Chewbacca.
(on the taxi to the gateway)
"We have a special guest on the plane today. A 76-year-old passenger and it's his first flight today. Let's give him a round of applause." (we all clap) "And you can congratulate him yourself as he comes out of the cockpit..."
"Apple has been kind enough to give us a $100 iTunes gift card to one lucky passenger. Before you boarded, we stuck it in the back pocket of a lucky passenger's chair. So start digging." (pause) "No one yet? Ring your call button if you won." (pause) "Well, sorry, folks, that was a joke. But while you're in there, be sure to take out all the trash that was stowed in the back pocket. LOL."
I'm forgetting half of them but not forgetting the light-hearted feeling on the plane. Maybe it was Friday afternoon, maybe it was him, but it didn't feel like normal tense travel.
More on Southwest tomorrow...
(During the safety announcement)
"...and breath normally through the air mask." (heavy breathing) "Luke, I am your father." Then a dead-on impression of Chewbacca.
(on the taxi to the gateway)
"We have a special guest on the plane today. A 76-year-old passenger and it's his first flight today. Let's give him a round of applause." (we all clap) "And you can congratulate him yourself as he comes out of the cockpit..."
"Apple has been kind enough to give us a $100 iTunes gift card to one lucky passenger. Before you boarded, we stuck it in the back pocket of a lucky passenger's chair. So start digging." (pause) "No one yet? Ring your call button if you won." (pause) "Well, sorry, folks, that was a joke. But while you're in there, be sure to take out all the trash that was stowed in the back pocket. LOL."
I'm forgetting half of them but not forgetting the light-hearted feeling on the plane. Maybe it was Friday afternoon, maybe it was him, but it didn't feel like normal tense travel.
More on Southwest tomorrow...
Labels: brands, personality
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